Consumer Duty - TFC Homeloans

0330 127 0000

0330 127 0000

0330 127 0000

Consumer Duty

Products and Services Outcome and Price and Value Outcome

What are the FCA changing

These outcomes relate to:

products and services
price and value
consumer understanding
consumer support

The rules require firms to consider the needs, characteristics and objectives of their customers – including those with characteristics of vulnerability – and how they behave, at every stage of the customer journey. As well as acting to deliver good customer outcomes, firms will need to understand and evidence whether those outcomes are being met.

For further information on the documents please email us at: info@tfchomeloans.com

Below is a list of our lenders Fair Value Assessment and Target Market information for your perusal. Please note that these are for intermediary use only and not for the consumer.

This website is for the use of professional mortgage intermediaries only.
If you reproduce any information contained in this website, to be used to advise clients, you must ensure it follows the advising
and selling standards of the FCA Financial Conduct Authority.

Tel: 0330 127 0000 | Fax: 0330 179 7339 | info@tfchomeloans.com
TFC Homeloans, The Base, Dallam Lane, Warrington, WA2 7NG

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TFC Homeloans, TFC, All Money Matters, AMM and 1APP are trading styles of All Money Matters Limited which is authorised and regulated by the Financial Conduct Authority. FCA Number: 628334.
Registered Office: Cheshire House, Gorsey Lane, Widnes, Cheshire, WA8 0RP.
Company Number: 8580309. Registered in England & Wales. ICO: ZA009078.

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